We recognise your time is valuable, that is why we strive for an efficient service meaning you can expect your visit to be around 2 ½ hours from admission to discharge. This can vary slightly depending on the day.

On the day of your procedure, you will be greeted by our friendly admission staff. Our pre-admission nurse will take you through a health check, complete paperwork and get you ready for your procedure. Following a short wait in our admission bays, our nursing team assists you to the procedure room where you will see your Anaesthetist and Specialist, you will be given sedation (light anaesthetic) prior to your procedure.

Please ensure you bring with you any medication you are currently taking on the day of your procedure, we have a medicine fridge that is available to refrigerate medication when needed.

You will have an opportunity to speak with your gastroenterologist prior to your procedure to discuss symptoms and concerns. Following your procedure, all patients are reviewed by their doctor prior to discharge and receive a copy of their report and discharge instructions to take home.

At GIH Access Endoscopy, we have a strict policy and requirement that all patients require an escort to and from their procedure. We do not allow our patients to drive themselves home, stay at a residence or hotel alone or catch Rideshare/Public Transport home. We have a duty of care for our patients and as medical professionals, we do not believe it is safe to do this due to the anaesthetic administered prior to the procedure.

PATIENT INFORMATION

FAQs

  • DO I NEED A REFERRAL? HOW CAN I GET ONE?

    A referral is required to enable you to claim Medicare rebates. See your GP or family doctor to discuss your symptoms and obtain a referral.

    Contact Us if you have any queries about requesting referrals.

  • WHAT DO I NEED TO BRING TO MY APPOINTMENT?

    • Insurance information (if relevant)

    • A referral from your GP/Family doctor (if not previously given to rooms)

    • A list of all medications that you are taking currently

    • A list of known drug allergies if any and symptoms you have from taking these.

    Please note: We cannot bill Medicare for any part of the consultation if you do not have a current referral.

    WHAT PREPARATION IS REQUIRED?

    Depending on the procedure and the time it will be conducted, you will need to prepare.

  • An endoscopy allows your doctor to look inside your body without the need to perform major surgery. It is a relatively safe and cost-effective way to diagnose and treat problems that have to do with your gastrointestinal tract.

    • This is a simple, low risk, cost-effective procedure.

    • It is generally painless though some discomfort can occur.

    • No scarring occurs as your body’s natural openings are used

    • Minimal time at the hospital – this is usually a day procedure

    • Recovery time after the procedure is usually quick.

  • WHERE CAN I DOWNLOAD MORE INFORMATION?

    • Information kits are produced by the Gastroenterological Society of Australia (GESA). You can download information by clicking here.

    I HAVE QUESTIONS RELATING TO MY COLONOSCOPY. WHERE CAN I GET MORE INFORMATION?

    • The fact sheet on the procedure will help answer some of your questions. Please do not hesitate to contact us if you require additional information.

    WHERE CAN I GET MORE INFORMATION ON GASTROSCOPY?

    • Review the fact sheet which will help answer some of your questions. Please do not hesitate to contact us if you require additional information.

  • Ensure you are aware of our updated Medical Bylaws. You can view them here

  • You can become familiar with your client rights here. You can also access the Charter of Healthcare Rights here.